Refund policy

At Elite Outfit, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Return Eligibility

  • Items can be returned within 7 days of delivery.
  • The product must be unused, unworn, unwashed, and in its original condition.
  • All original tags, packaging, and accessories must be included.
  • Items damaged due to misuse, washing, or improper handling will not be accepted.

Exchange Policy

If you receive the wrong size, color, or product, please contact us within 7 days of delivery. We will assist you with an exchange, subject to product availability.

Refund Policy

Refunds are only issued for eligible returned products after inspection and approval. Once approved, the refund will be processed through the original payment method or another agreed method.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used or washed products
  • Products without original tags
  • Products damaged after delivery due to customer handling
  • Sale or clearance items, unless the item is defective or incorrect

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and clear photos of the product. We will review the issue and provide an appropriate solution.

Return Shipping

Return shipping costs may be the customer's responsibility unless the item received was defective, damaged, or incorrect.

How to Request a Return

To request a return or exchange, please contact our customer support with:

  • Order number
  • Reason for return
  • Photos of the product, if applicable

We reserve the right to reject returns that do not meet the conditions mentioned above.

Elite Outfit reserves the right to update this Refund & Return Policy at any time